Frequently Asked Questions

Magalva Studio builds complete business experiences. We combine brand strategy, visual identity, web design, content, and digital marketing into one seamless process, so every piece of your business works together.

You get agency-quality strategy and design at a fraction of typical US agency costs. We are based in Bogotá, Colombia, and work with US businesses every day.

Yes. Most of our clients are US companies, from startups to established firms. We also work with clients in Latin America.

We work across industries, including construction, retail, e-commerce, and tech. What matters most is a business that wants to grow and is ready to invest in how it looks, sounds, and sells.

Businesses that want more than a logo: owners who want a clear brand, a website that converts, and marketing that supports growth, all handled by one studio.

No. We work with new businesses that are starting from zero and with established ones that are ready to rebrand, redesign, or scale.

Our Experiences are complete packages where strategy, design, and digital execution work together as one coordinated plan. We offer four:

• Origin
• Momentum
• Expansion
• Bespoke: a fully custom plan built around your specific goals

It depends on where your business is today and where you want it to go, so we recommend an Experience only after getting to know you. To learn more about what each one includes, book a free call or chat with our AI assistant.

Yes. Our Bespoke Experience is designed for businesses with specific needs. We build the plan around your goals, your market, and the services you actually need.

Every business starts from a different place. We want to understand your goals first, so we can recommend the right Experience and give you an accurate quote.

We offer six services, which you can hire individually or as part of an Experience:

• Branding & Brand Identity: logo, visual identity, brand guidelines, packaging, and brand voice.
• Web Design & SEO: website and landing page design, with SEO, GEO, and AEO optimization.
• Social Media & Content Marketing: strategy, monthly content calendar, post design, video editing, and copywriting.
• Digital Marketing & Ads: Google Ads, Meta Ads, email marketing, and lead generation funnels.
• Custom Web & App Development: custom web and mobile apps, e-commerce, workflow automation, and integrations.
• AI Agents & Automation: AI agents, lead-capture chatbots, and business process automation.

A service is a single piece of work, like a logo or a website. An Experience combines the services you need into one coordinated plan, so everything works together.

Yes. You can pick a single service or go all-in with a complete Experience. Everything we do is built around your business goals, not a one-size-fits-all formula.

SEO helps your website rank in search engines like Google. GEO (Generative Engine Optimization) helps AI platforms find and cite your business. AEO (Answer Engine Optimization) structures your content to appear in featured snippets and direct answers. We build all three into our web design and content work.

Every project follows six steps:

• Discovery: we learn your business, goals, and market.
• Strategy: we define your positioning, voice, and roadmap.
• Design: we bring your brand to life across every touchpoint.
• Build: your website, content, and campaigns are set up and ready.
• Launch: coordinated, intentional, and built to make an impact.
• Grow: monthly support, tracking, and optimization.

Every project is scoped to your goals and the services you choose, so there is no single price. Our Colombia-based model keeps costs well below typical US agency rates. Book a call or chat with our AI assistant to get a custom quote.

Timelines depend on the scope and the services you choose. We'll confirm a clear timeline during your intro call, before you commit to anything.

Yes. Our Grow phase includes monthly support, tracking, and optimization, so your results keep improving after launch.

Book a free call with us, or chat with our AI assistant to explore your options first. We'll learn about your business and recommend the best next step.

Nothing formal. It helps to know your main goal, what you already have (brand, website, social media), and when you'd like to start. We'll guide the rest of the conversation.

Yes. Our AI assistant can answer questions about our services and Experiences, help you find the right fit, and schedule a call with us. It's available any time, and you can always ask to talk to a person.

Absolutely. The intro call is the place to ask questions, share your goals, and see if we're a good fit. You can also email us anytime at info@magalvasoy.com.